Terms & Conditions
Conditions of Carriage
This document sets out the conditions under which Brighton & Hove Bus and Coach Company Ltd provides bus services and sells tickets for travel on those bus services. It also covers the regulations provided by law which govern the way customers should conduct themselves when using buses.
Download the Conditions of Carriage PDF document (85K approx.)
Promotional Discount Code Terms & Conditions
The promotional discount code offer cannot be combined with any other offer. One discount code per customer. Brighton & Hove reserves the right to cancel any order due to unauthorised, altered, or ineligible use of discount. Offers available for limited time only.
Student Key Card Terms & Conditions
Click here for details.
M-ticket Mobile App Terms & Conditions
This document sets out the conditions under which Brighton & Hove Bus and Coach Company Ltd provides tickets for use through our mobile app for m-tickets. Click here for details.
Helping Hand Card Terms & Conditions
Click here for details.
Standard Terms & Conditions of Purchase Orders
Download our Terms and Conditions for Purchase Orders PDF document.
Website Usage & Disclaimer
The pages ("the website") are published by Netescape Limited ("us" or "we") on behalf of Brighton & Hove Bus and Coach Company Ltd.
Please read our conditions of use carefully as by using the website you will be taken to have agreed to be bound by them. We reserve the right to vary the conditions of use at any time and will post any variations here. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted. Information published by us on the website is supplied to us by Brighton & Hove Bus and Coach Company Ltd and, where indicated, by certain third parties. We take every care and precaution to ensure that information published on the website is accurate when posted and regularly updated, but neither we nor Brighton & Hove Bus and Coach Company Ltd guarantee its accuracy and we may change the information at any time without notice.
WE PUBLISH THE WEBSITE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (IN SO FAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND NEITHER WE NOR Brighton & Hove Bus and Coach Company Ltd SHALL BE LIABLE FOR ANY LOSSES OR DAMAGE THAT MAY RESULT FROM USE OF THE WEBSITE AS A CONSEQUENCE OF ANY INACCURACIES IN, OR ANY OMISSIONS FROM, THE INFORMATION WHICH THEY MAY CONTAIN.
Copyright in these pages is owned by Brighton & Hove Bus and Coach Company Ltd. Brighton & Hove Bus and Coach Company Ltd owns the copyright in the content published on the website except where otherwise indicated by a third party's proprietary notice. Images, trade marks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.
Content and information provided by third parties other than Brighton & Hove Bus and Coach Company Ltd is identified clearly where it appears. We publish this content as supplied to us and are not responsible for its accuracy or timeliness. You must take appropriate steps to verify this information before acting upon it.
We are not responsible for the content of any other website from which you have accessed the website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result of your use of any other site from which you hyperlink to or from the website.
These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute. To the extent that any part of these conditions of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.
© Brighton & Hove Bus and Coach Company Ltd
43 Conway Street
For information on any of our services or fares please call our customer services team on 01273 886200.
Phone lines are open:
Mondays - Fridays ~ 7am - 7pm
Saturdays ~ 8:30am - 5:30pm
Sundays and Bank Holidays ~ 9:30am - 4:30pm