How long does it take to load a new ticket onto my Key?
When you top up your card online, your new ticket will be available to use on the bus within 5 hours of the purchase time.
*Excludes Annual tickets, which require the purchaser which require a predetermined start date of at least 48 hours after the date of buying a product.
If you buy the product in one of our travel shops, then the ticket can be used instantly.