What do you do with my personal details? How do I know it is safe?
We take your privacy very seriously. We will not pass your information to third parties outside of the Go-Ahead Group plc unless required by law. We process and store personal data in accordance with the latest Data Protection Act legislation.
We will only use information that you have supplied for administration (including development and maintenance of our systems), customer service, our own research, and detection and prevention of crime. If you have ticked the relevant box on the application form, we may also contact you to inform you of special offers etc, as indicated above.
When using the Key our system records the location, date and time a Key was used. This information is used anonymously for research and development. We will never pass on the specific details of journeys made to anyone other than the registered user of that Key unless we are required to by law. You can view details of your personal journeys made on your online Key account, or by calling us on 01273 886200.